Refund Policy

Thank you for shopping at Market Assets Digital.

Please read this Refund Policy carefully before purchasing any digital product from our website.

1. Digital Product Policy

All products sold on our website are digital products delivered electronically.

Due to the nature of digital downloads, all sales are generally considered final and non-refundable.

Once a product has been purchased and delivered, we cannot issue refunds, returns, or exchanges.

2. Non-Refundable Situations

Refunds will NOT be provided for:

  • Change of mind after purchase
  • Accidental purchases
  • Lack of technical knowledge to use the product
  • Failure to read the product description
  • Compatibility issues not mentioned in the product details
  • Downloaded or accessed products
  • Personal preference or dissatisfaction with design/style
  • Incorrect software usage by the customer

3. Eligible Refund Cases

A refund or replacement may be considered only if:

  • The product file is corrupted or damaged
  • The wrong product was delivered
  • The download link does not work, and the issue cannot be resolved
  • A duplicate payment was made accidentally

Customers must contact us within 7 days of purchase for eligible issues.

4. Technical Support

If you experience any problem accessing or using the product, we encourage you to contact us before requesting a refund.

We will make reasonable efforts to resolve:

  • Download issues
  • Missing files
  • Product access problems
  • Basic setup guidance

5. Refund Processing

If a refund request is approved:

  • Refunds will be processed through the original payment method
  • Processing times may vary depending on the payment provider
  • We reserve the right to refuse refund requests that violate our policy

6. Unauthorised Sharing

If we detect fraud, abuse, chargeback misuse, or unauthorised sharing/distribution of our digital products, we reserve the right to:

  • Deny refunds
  • Suspend customer access
  • Take necessary legal action

7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice.

Changes become effective immediately after being posted on this page.

8. Contact Information

If you have any questions regarding this Refund Policy, please get in touch with us through our website, Market Assets Digital.

9. Agreement

By purchasing products from our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.